On November 3, GC AI hosted the 2026 Legal Intelligence Summit. Chief legal officers, general counsel, and legal operations leaders from Honeywell, Hitachi, Oura, and Roblox joined us for three hours of discussion and live demos.
Which contract terms belong in a playbook? What does the next team need when a deal changes hands? Which requests can AI handle, and which need a lawyer? Across the keynote and four panels, speakers took us through the choices they make in their own teams. One demo showed how to turn a regulatory update into a draft policy revision.
Here’s what legal teams shared at the summit and how you can put their ideas to work.
Turn Recurring Decisions Into Playbooks
At Honeywell, Brad Glaza, General Counsel for Corporate Contracting Excellence, uses GC AI to review settlement agreements he gathered from the past five years.
I like to joke that our templates are filled with past mistakes.
When one deal goes wrong, a new clause can end up in every template. Years later, Legal may still be insisting on it. Glaza looks at which terms Honeywell relied on in past disputes before deciding what to revisit with the business. “So much of change management is just winning over people,” he said.
At Zip, Chief Legal Officer Ryan Loh’s team used to send every insurance clause to its broker. They built a playbook in GC AI to apply the broker’s standards during contract review. Loh also looked through past agreements for exceptions Zip had accepted.
Loh described what changed once his team had a record of the decisions he used to make himself.
I sort of got rid of my own black box.
His team could handle familiar questions using the same guidance. That consistency helps build a legal team the company can rely on, whoever picks up the contract.
The next time someone escalates a familiar contract question, ask the person who handles it to walk you through their decision. Capture the approved rule and the exceptions in the same place.
Build a Deal Handoff as You Go
Once a deal is underway, Sandy Hernandez, Head of Legal Operations at bswift, keeps its documents and conversations in a GC AI Project. She uses it to keep an issues list and prepare updates.
The way that I've designed it, its job is inherently to prepare. My job is to come in there and make a decision.
When a counterparty replies, she adds the update and asks for a new leadership summary. She corrects stale facts, checks them against earlier notes, and proofreads the summary before sending it under her name.
She tailors handoffs for implementation, renewals, and legal leadership. She saves the steps and format as a Skill so she can use them again.
For your next live deal, ask for a handoff that lists the open issues, agreed positions, and the owner of each next step.
Show the Judgment Behind Your Advice
Tony Cugliari, Senior Vice President and Chief Legal Officer at Lactalis, shows colleagues where experience shaped his advice and where AI offered another angle.
Here's my answer based on our experience at our shop, but I ran it through AI, and it gave me a different angle.
Loh takes colleagues through the work from the other direction. At Zip, he shared GC AI’s first answer, said where he agreed, and added business context the tool hadn’t seen. “I'm not gonna hide the ball,” he said.
Use that same approach when training junior lawyers with AI. Ask them to explain which company facts they’d add and how those facts would affect their advice.
Turn Regulatory Alerts Into Policy Redlines
A regulatory alert is easier to act on when you have the policy it might affect in front of you.
At Interface, David Foshee, Vice President, General Counsel, and Secretary, uses GC AI Automations to check weekly for changes to environmental regulations and local laws.
We've actually been able to cancel a couple of other subscriptions that we had for environmental updates and other regulatory updates.
In a live demo, GC AI Solutions Attorney Courtney O’Brien scheduled a monthly scan of U.S. cookie-consent rules. After opening the report, she added an existing policy and asked, “Here's our policy, what changes do we need to make?” GC AI drafted a redline she could check against the sources and the company’s practices.
Pick a monitoring topic and the policy it could affect. When the next alert arrives, you’ll know where to start your review.
Make Legal Intake Easier to Resolve
Good routing starts with asking for the right information.
At Oura, Nadeem Schwen, Senior Vice President and Deputy General Counsel, described how AI-driven intake forms could turn a one-page request into 15 pages for Legal to read.
Just since you've automated it, doesn't mean you've made it efficient or workable.
An attorney on his team built a separate agent called “Legal Hall Monitor.” It scans company systems for AI-generated legal advice or other content that should have gone through Legal.
Jeannine Moran, Global Head of Legal Operations and AI Technology Solutions at Hitachi, starts with a clear routing principle.
A lawyer should only see the work that requires legal judgment.
For a routine request like finding an existing nondisclosure agreement (NDA), Hitachi’s system can check what’s on file and supply the company’s template when needed. In your own intake pilot, count how many questions a lawyer still needs to ask before they can act.
Teach One Workflow Together
Hugh Long, Director and Associate General Counsel at Love’s Travel Stops, makes room for an “AI minute” in attorney meetings. When someone finds a use worth sharing, the team gets to see how it works.
Let's explain it to all the other lawyers and see if this is something that they can integrate into their practice.
Spiwe Jefferson, General Counsel at ABB, wants everyone on her team to contribute to AI training.
I have no spectating consumers on my team.
Through AI Friday, her team shares training resources, and lawyers take turns showing what they’ve learned.
Constance Lin, Director of Legal Operations at Atoms, started with simple prompts for common, low-risk work. She encouraged teams to look beyond hours saved. A lawyer who feels more confident reviewing AI terms in a service contract is a sign of progress, too.
If you’re looking for an example to bring to your next AI minute, start with one exercise from GC AI’s legal AI classes, which have taught more than 8,000 lawyers. Walk your team through what the AI produced and what you checked.
The summit is now available on demand. Hear how Zip turned its broker’s guidance into a playbook and see how a regulatory update became a draft policy redline.