How Interface’s Legal Team Turns AI Into a Strategic Advantage

Customer Snapshot

• Company: Interface, Inc.

• Industry: Manufacturing (Commercial Flooring, Sustainability)

• Use Case: Legal drafting, regulatory analysis, internal communications, prompt development, and collaboration, thought partner

• Result: Tasks completed in half the time; greater strategic focus; reduced stress and higher job satisfaction

• Functionality: Easy Prompt, Company Profile, Skill Library, shared prompts

The Challenge: Keeping Up With the Workload

Andrea’s day spans everything from compliance reviews to executive communications. Each task demands accuracy, clarity, and speed. But with constant deadlines and stakeholder pressure, deep strategic thinking often took a back seat.

“Being a strategic thinker takes time and mental headspace, and when you’ve got a million tasks and deadlines, it can be hard to find that time.”

The Solution: GC AI Becomes Second Nature

A year into using GC AI, Andrea says it’s now second nature. Whenever a new assignment appears, her reflex is to open GC AI first.

“It’s much more natural now for me to think, how can I use GC AI for this? I don’t have to stop and decide what’s AI-appropriate. It’s automatic.”

Her favorite feature is Easy Prompt, which helps her refine and expand her inputs:

“the best thing that’s happened to generative AI for lawyers.”

The Company Profile feature tailors results to Interface’s tone and industry, while the growing Skill Library and shared prompts make collaboration simple across time zones.

The Results: Time Saved, Headspace Gained

Andrea estimates GC AI cuts time on major tasks by about half. But for her, the real win is the mental clarity it creates. Routine work takes less effort, leaving more space for higher-value thinking and leadership.

“Gives me the headspace for strategic thinking, and GC AI even acts as a thought partner. It’s not just saving time, it’s helping me use that time better.”

That shift has improved both her efficiency and her satisfaction.

“I’m happier in my job because I can get more work done quickly, more efficiently, without feeling overwhelmed. It changes how I feel about the work.”

The Outcome: A Legal Function That Thinks Ahead

GC AI has become a core part of how Andrea and her team operate resulting in faster work, easier collaboration, and more strategic focus. She encourages her team to lean on it when workloads spike, and she sees AI adoption as critical for every in-house lawyer’s future.

“GCs who use AI are more marketable. Those who don’t risk falling behind.”

Andrea often shares a piece of advice that reshaped how she approaches AI:

“The best advice I got was, don’t think about what AI can do - think about what you do. Look at your day, your tasks, and then let AI help with those things.”