How the Arc’teryx Legal Team Scales Strategy and Communication with AI

Customer Snapshot

Company: Arc’teryx
Industry: Retail & Apparel (Outdoor Performance)
Use Case: Communication improvement, contract review, strategic planning, deal preparation
Result: Hours saved across daily workflows, strategic alignment with business priorities, and legal output scaled with minimal headcount
Functionality: Comms Improver, Word add-in, Prompt Library, contract review templates

The Challenge: Doing More with a Lean Legal Team

When Cameron joined Arc’teryx, he was the company’s only lawyer. Managing contracts, privacy issues, and executive communications across regions required balancing volume with strategic leadership.

“I couldn’t do my job without it. For the first year, I was the only lawyer at Arc’teryx. We simply wouldn’t have been able to keep up without GC AI.”

He needed a way to move faster while maintaining the level of polish and depth expected of a global brand.

The Solution: One Tool for Communication, Contracts, and Strategy

GC AI now supports nearly every part of Cameron’s workflow. The Comms Improver official prompt is central; he uses it daily to turn long, complex message threads into clear, concise updates that lead with the main point.

“When I’m on long threads, I upload the full context and what I want to convey. It drafts a clear, organized response that pulls the lead up. My writing is sharper and faster.”

He also uses GC AI to map out strategic initiatives, linking legal objectives to the company’s enterprise goals and testing his ideas before presenting them to leadership. His team has built prompts for privacy and contract review, showing how flexible and collaborative the platform can be.

“It’s like having a senior legal peer to think with. It helps me brainstorm and refine ideas in real time, which makes a huge difference when you’re leading a small team.”

The Results: Speed, Clarity, and Confidence

GC AI speeds up every part of Cameron’s workflow. Reviews and drafting that once took an hour now take minutes. The clarity of his written communication has improved, and the consistency across the team’s output has strengthened.

“What used to take an hour, like reviewing contract feedback and drafting a reply, now takes ten minutes, and the results are better.”

The tool is always open helping him stay responsive and organized throughout the day.

“The more I use it, the more I depend on it. It’s always open in my browser and Word. It’s become a constant companion.”

The Proof: Prepared for High-Stakes Negotiations

That impact extends to the most important moments. Before a major asset purchase in Korea, Cameron used GC AI to prepare for negotiations.

“The night before, I worked through the whole strategy with GC AI - what would be sensitive, what ranges to hold, what counterarguments to expect. It gave me a plan and the confidence to lead discussions with our CFO and GM of APAC.”

He credits the tool with helping him walk into the room focused, credible, and ready.

“Without it, I’d have been winging it. It helped me show up prepared and confident.”

The Outcome: A Legal Function That Scales with the Business

For Arc’teryx, GC AI has become a key part of running legal at scale. With a small team, Cameron manages the workload of a full department while improving the speed and quality of advice delivered across the company. It’s a force multiplier for communication, analysis, and strategic thinking.

“With GC AI, we’ve handled the workload of a full legal team with just one or two lawyers. It’s not just about saving time, it’s about being able to operate.”

The platform helps him balance the tactical and the strategic, everything from contract review to planning future initiatives, ensuring that every message, idea, and document moves the business forward.

“Whether it’s drafting, strategy, or contracts, it speeds me up and improves the work. The use cases are so broad, it pays for itself in weeks.”